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FSA Solutions Engineer

Category:  Information Systems
Department:  IS Group Functions & Global Businesses
Type:  Permanent
Location:  TX, Houston
Salary:  Not available

Job Description:

Company Profile:

Direct Energy generates electricity and produces natural gas, as well as selling commodities and servicing the energy needs of homes and businesses in 46 U.S. states plus the District of Columbia and 10 Canadian provinces. We also help our customers save on their energy bills through energy efficiency. Located in over 50 locations, our team of 6,000+ employees serve over 6 million residential and commercial customer relationships.

Direct Energy is a subsidiary of Centrica plc (LSE:CNA), one of the world's leading integrated energy companies with over 20 million customers and 34,000 employees worldwide. We are committed to being the most recommended energy and services provider and leading the transition to a low carbon society.


  • Bachelor’s Degree in Computer Science, Computer Engineering, MIS, a related field, or equivalent experience
  • Experience with Field service applications (ideally Hitachi FSA or Click), third party billing solutions, Net framework, UML, XML, SharePoint, BizTalk, C++, C#, VB.NET, Java and Working knowledge of database design and SQL (Query Language)
  • 5+ years of Field Service Automation project experience ,preferably working as a development lead for at least one complex deployment
  • Proficient with architectural frameworks (TOGAF, Zachman, etc.)
  • Current certifications in .NET/C# development
  • The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Experience working alongside and providing oversight to System Integrators and other vendors in an AX implementation
  • Deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills.
  • Working knowledge of programming methodologies, structures, and concepts


  • The MS Dynamics FSA Solution Architect/Developer maps specific requirements to the functions of the FSA platform
  • Identifies solution gaps and develops solution options
  • Establishes an overview of the requirements defined by internal stakeholders including definition of business, technical, and architectural requirements
  • Recognizes any inconsistencies, assumptions, and critical elements
  • Designs the end-to-end functional architecture and technical solution design
  • Documents, proposes and discusses the architecture and solution options, recommendations and implications
  • Facilitates and accelerates the decision process considering the company’s business strategy, drivers and requirements, pain points and challenges with the industry trends
  • Plays a key role in leveraging partners like Hitachi and Microsoft Global Delivery as part of the overall Microsoft services delivery model
  • Must apply advanced analysis skills and experience in principals of the Hitachi FSA Solution to provide detailed reliable solutions and estimates for service implementations
  • Provides oversight at various points throughout the program, project and support lifecycle including experience in multi-phase/multi-dimensional/multi-resource programs
  • Apply and develop in and around the FSA solution as well as govern over and end to end solution design
  • Effectively leverage and oversee on-shore/off-shore partners for implementation of change to the system

The Individual

Direct Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability

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