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About Direct Energy

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What We Do

Direct Energy is one of North America’s largest competitive energy suppliers of electricity, natural gas and related services. By investing in energy efficiency and innovation and delivering choice in a variety of retail electricity and natural gas products to home and business owners, Direct Energy is supporting the development of tomorrow’s energy markets today. With approximately 6,000 employees, Direct Energy is active in both upstream production (electricity and natural gas) and downstream delivery to millions of customers across Canada and the United States.

International Experience

Direct Energy is fully owned by UK-based Centrica plc, a billion dollar company with over 30 million customers worldwide. Centrica’s strong balance sheet provides Direct Energy a solid financial backing, while offering the depth, expertise and experience of a fully-integrated energy company.

Ambitious Growth Agenda

We’re growing quickly. In a little over a decade we’ve emerged as the largest competitive energy retailer in North America – a testament to our customers and employees. In the past two years we’ve spent over $1 billion acquiring companies that fit with our growth and vertical-integration strategy.

Award Winning Company

Direct Energy’s received employee awards in both Canada and the United States, including:

  • Named a regional winner of Canada’s 10 Most Admired Corporate Cultures for 2011
  • Named a finalist in the 2011 Pittsburgh Business Times “Best Places to Work” listing.

Safety Comes First

Safety is the top priority at Direct Energy. We have a team of safety professionals and provide ongoing workshops and information sessions to help people be safe at work – and at home. We’re committed to meeting and exceeding North American safety legislation standards, and we are proud of our safety record, although we never take it for granted.

Our Customers

At Direct Energy, we’re working hard to make a positive difference to our customers’ lives. We want to do amazing things, so that we continue to take a lead in the industry and in the communities in which our customers and our employees live and work.

Serving our six million customer-relationships across North America is the most important thing we do. We supply to a wide variety of customers ranging from residential power customers in Texas, home services customers in Ontario and large, industrial end-users in Pennsylvania.

It’s our mission to harness our energy expertise to make a difference in our customer’s lives.

Our Parent Company: Centrica PLC

Direct Energy is wholly-owned by Centrica plc, one of the world’s leading integrated energy companies. Centrica is based in the United Kingdom and is publicly traded on the London Stock Exchange (LSE: CNA).